Discussion Question 2 Week 6 Assignment Example | Topics and Well Written Essays - 250 words

Discussion Question 2 Week 6 - Assignment Example New employees have to be retrained so as to think outside the box when making decisions. The employees have the ability to relate with people they meet outside the business hence creating a good rapport with potential customers. Empowerment of the employees creates trust in them, as they are motivated in displaying their creativity, initiative and commitment in the decision making process required to propel the achievement of the hotel’s goals (Cameron, 2010). Also by being entrusted with decision making about their own jobs, the employees invest more in the overall performance of the company. By adding challenges to their jobs and giving them a sense of ownership, the employees became motivated (Rutkowski, 2011). With this empowerment, services provided to customers are of highest standards. Services such as stocking extra towels in the guest rooms, provision of quality food, and quick delivery of the customers’ requirements is observed. With this empowerment, organizational goals were achieved, and ways of performing jobs in the boutique hotel improved (Rutkowski,